Product Support

Getting support for your CDE Software program

Everyone needs a little help every once in a while. We make it easy for you to get assistance and support for your CDE Software products.

Our Help Center is located at https://support.cdesoftware.com and provides the following features:

Online Knowledge Base of answers to frequently asked questions and situations and how to handle
Online support community where you can ask questions and get answers from the community of other CDE Software users
Live Chat with CDE Software support technicians
Email CDE Software support technicians

We offer phone support that is separated depending on the product edition purchased:

Phone support is available Monday through Fridays from 10am to 4pm Pacific (1pm-7pm Eastern)[